How to sign in to Jokeroz
Logging in takes under a minute once your account is set up. Open the Jokeroz site in your browser, then follow these steps.
- Select the Login button at the top of the page.
- Enter the email address you registered with.
- Type your password exactly as you created it. Passwords are case sensitive.
- Select Sign In to open your account and head to the lobby.
If you do not have an account yet, use the Join button instead and complete the registration form. You must be 18 or older to register and play, and each person can hold only one account.
Signing in on mobile
The site works in the browser on most phones and tablets, so there is nothing extra to download to log in. Use the same email and password you use on a computer. If you want your browser to remember your details, only do that on a device that is yours and is protected by a screen lock.
Forgot your password?
It happens to everyone. Here is how to get back in.
- Select the Forgot Password link on the login form.
- Enter the email address linked to your account.
- Open the message we send you and follow the reset instructions.
- Choose a new password and sign in with it.
Reset emails sometimes land in the spam or junk folder, so check there if nothing shows up after a few minutes. Make sure you are searching the same inbox you used to register. If the message still does not arrive, contact our support team and we will help you recover access.
Choosing a strong password
Use a long password that you do not use anywhere else. A mix of letters, numbers and symbols helps. Avoid birthdays, names and anything that appears in your social media profiles. Never share your password with anyone, including people who claim to work for us.
Account verification
Before we can process withdrawals, we may ask you to verify your identity. This is a standard requirement for online casinos and it helps protect your account and keep underage play out. Verification is done from inside your account once you are signed in.
You may be asked to supply a photo of government-issued ID, proof of address such as a recent utility bill or bank statement, and proof of the payment method you used. Documents need to be clear, uncropped and current. Blurry photos and expired IDs are the most common reasons a submission is sent back. The time it takes to review documents can vary, so check the current terms on the site for guidance.
Common login problems
| Problem | What to try |
|---|---|
| Incorrect email or password | Check for typos and caps lock, then use the password reset link if you are unsure. |
| Reset email not arriving | Check spam or junk, confirm the address, and wait a few minutes before requesting another. |
| Account locked after several attempts | Wait a short while and try again, or contact support to unlock it. |
| Page will not load | Refresh, clear your browser cache, or try a different browser or connection. |
| Verification pending | Make sure all requested documents are uploaded and legible, then allow time for review. |
Keeping your account secure
Always sign out when you finish on a shared or public device. Check the address bar before you enter your details so you know you are on the real site, and be wary of emails or messages asking for your password. We will never ask you for it. If you think someone else has accessed your account, change your password straight away and contact support.
Play responsibly
Gambling should stay entertainment. Set a deposit limit that suits your budget and stick to it. If you feel your play is getting out of hand, use the account tools to set limits or take a break, and consider contacting Gambling Help Online on 1800 858 858 for free, confidential support in Australia.
Need a hand?
If none of the steps above solve your problem, our support team can help. Have your registered email address ready and describe what you see on screen when the login fails. That lets us sort it out faster.